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The MoneyPot: Mind The Trust Gap

42 views | 26 Feb. 2020

When you board a train on

When you board a train on the London Tube, there is a very polite recording that reminds you to “mind the gap”. “Mind the gap” so you don’t trip, so you don’t get your foot caught, so you will get onboard safely, quickly, and get to your destination.

Well in fintech, we need to start minding the trust gap. When a customer downloads an app and the verification fails, a third of them walk away because it is too much trouble. That is the number that keeps UX architects up at night. 33% of customers who have already downloaded the app walk away because the verification and onboarding process feels like an interrogation rather than an invitation.

But, it isn’t that simple, right? Banks and Fintechs need to be more careful than the average app. With KYC requirements, they can’t just hope people are whom they say they are. In the last few years, fraudulent account openings has been the top strategy of cyber thieves and consumers lost more than $16 billion due to fraud and identity theft. Banks and Fintechs straddle an almost impossible line, meeting customers demands for both a hassle-free and safe onboarding experience that works seamlessly in their lives.

So what strategies can banks and fintechs use to strike the proper balance between security and ease? Scarlett Sieber and Sanjib Kalita share the insights from Rodger Desai, CEO of Payfone, and Jason Wilk, CEO of Dave to answer how financial institutions can help Mind the Trust Gap.

Producers: Roland Bodenham, Rachel Morrissey

Hosts: Sanjib Kalita, Scarlett Sieber

Guests: Rodger Desai, CEO of Payfone, Jason Wilk, CEO of Dave

#fintech #innovation #financialservices #millennials #finance #podcast


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MoneyPot Podcast Presents Super Bowl 55 Props Bets and Picks

10 views | 6 Feb. 2021

MoneyPot Podcast makes

MoneyPot Podcast makes their picks for Super Bowl 55 with your host Nate "Moss Money" Moss, and Brent "B.Diddy”. We break down up to date new, our best props of the day , and same game parlays.

Music :

Here Comes the Money

By: Jim Johnston

Young Taylor   Travis Scott Type Beat  praise the lord

BY: Young Taylor

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The MoneyPot: CoronaTech

12 views | 15 May. 2020

The challenges of

The challenges of COVID-19 present opportunities to innovate and confront complex issues. Where do individual rights end and societal protection begin? What are the tradeoffs between privacy and national security when literally millions of lives are at risk? Thankfully, we don’t have to make that choice. Riddhiman Das, founder of Triple Blind, has created technology that preserves privacy while still enabling appropriate actions based on data and algorithms that remain encrypted. On the treatment side of the COVID-19 equation, we explored another exciting initiative with Mike Froman, from Mastercard. The Mastercard Impact Fund is teaming with the Gates Foundation and Wellcome, to create the COVID-19 Therapeutics Accelerator, focused on finding treatments and vaccines.

Guests: Michael Froman, Chairman of the Board, Center for Inclusive Growth, Mastercard

Riddhiman Das, Founder, EyeVerify and Triple Blind

Hosts: Sanjib Kalita, Editor-in-Chief, Money20/20

Rachel Morrissey, Content Producer, Money20/20 USA

Producers: Roland Bodenham, Senior Video Editor, Ascential Rachel Morrissey, Content Producer, Money20/20 USA